Help & Support
We understand how daunting it can be to book a motorhome let alone hire one. Our help section will help you through each section to make the booking process simpler. Also if you are worried about using our motorhomes, don't worry we also have a selection of explainer videos that you can access any time before or during your booking.
Need help with our motorhome?
Watch our explainer videos for help or learn more about the features.
We hope that everything is going well during your trip but we understand using some of the motorhome features can be confusing. To make this easier, head over to our YouTube channel to see our explainer videos which are full of useful instructions on how to operate and troubleshoot features of the motorhome.
Research and Booking
Start by researching the type of motorhome rental and selecting one that best suits your needs in terms of motorhome size, facilities, and budget. Once you have chosen a company, you can book the motorhome online or over the phone.
Documentation
You will be required to provide certain documentation such as your driver’s license, proof of address, and possibly additional identification as per the company’s requirements.
Payment
You’ll need to make payment for the rental period or pay any balances due which may include any motorhome extras you decide upon while you are here.
Walkthrough
Upon arrival at the rental location, you will typically receive a walkthrough on all the features of the motorhome and how to operate them including its things such as water supply, electricity hook-ups, waste disposal systems, driving instructions etc.
Inspection
A walk-through inspection of the vehicle is usually conducted before departure to note any existing damages or issues.
Finalise the booking
You may need to sign a contract outlining the terms and conditions of hire including insurance coverage details and also ensure payment has been made in full.
During your trip:
Ensure that you adhere to any mileage restrictions or fuel policies outlined in your agreement.
Abide by campground rules if staying overnight at designated locations.
Keep track of scheduled return timings so that you can return it within stipulated timelines.
Take good care of it during use so that it is returned in good condition.
What's Included?
Our rates are fully inclusive and transparent – we have no hidden charges for insurance etc that you might see elsewhere. Rates include insurance for one driver (with 6 or less points), UK breakdown cover, and unlimited mileage (fair use policy of 200 miles per day applies). We also include everything you need for hire (except bedding and towels available as an extra). The following is an indicative but non-exhaustive list:
All our motorhomes come with
- Microwave (except 122)
- Fridge Freezer
- TV with freeview.
- Power Cable
- Water Hose
- Toilet Chemicals
- Enough Gas For Hire (up to max 2 full bottles)
- Cutlery, Utensils etc
- Crockery, Cups, Glasses
- Pots and Pans
- Toaster
- Kettle (Gas & Electric)
- Tea Towel, Washing Up Liquid, Scrubber, Cloth, Cleaning Spray
- Levelling Chocks
- Warning Triangle, Bulbs, Fuses
We have everything covered so you don't have to worry.
Returning our motorhomes
Upon returning – expect another inspection where they check for any damages occurred during usage; once everything checks out okay based on initial inspection report & post-trip condition assessment , any applicable security deposits are refunded.
These steps can vary slightly depending on individual companies’ policies but generally represent how motorhome hire works!
Hire Nightly discount
Book for longer and get a discounted nightly feel
Hire a motorhome with Taste of Freedom and get more for less — book for 4 nights or more and enjoy a reduced nightly rate, giving you the freedom to explore without the full cost of shorter hires. It’s our way of rewarding longer getaways and making motorhome travel more affordable. Whether you’re planning a UK road trip or an extended family adventure, this discount helps you stretch your budget further (Motorhome extras are excluded)
